Contact Us

We like paddling the best but coming in a close second, we like hearing from you. We pride ourselves on trying to deliver excellent customer service. If you have a question, issue or some feedback for us, we would be delighted to hear from you.

If you need help choosing the right product for you check out our Ask an Expert Page.

For returns, delivery information and more check out our FAQs.

If you guidance on how to use a Red product or are looking for care and maintenance tips, check out our Red Support Centre.

If you would like to reach out to your team with a question, please fill out the form below, via email or alternatively pick up the phone and call the office.

Please note that while we will always reply as quickly as possible, our support staff are available weekdays from 9am to 5pm.

Customer Service:

Help Line: +64 9 238 45 95

Head Office

7B Cape Hill Road,



Pukekohe 2120,

New Zealand